RJ Miller Salon & Spa Nantucket

Employment

RJ Miller Salon is looking for an organized Front Desk Coordinator to provide excellent customer and administrative support for our company. In this role, you will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions, and assist with sales and marketing. 

To ensure success as a salon receptionist, you should possess excellent organizational and marketing skills. A top-notch salon receptionist should be able to remain calm in stressful situations and provide excellent customer service and support.

 

Salon Receptionist Responsibilities:

  • Greeting and welcoming customers in a friendly and professional manner.
  • Tending to customer needs, inquiries, and complaints.
  • Assisting staff: Assist stylists and other staff members with tasks as needed.
  • Managing phone calls, emails, deliveries, and office inventory.
  • Scheduling appointments: Answer phone calls and emails, take appointments, and record them in the appointment book. Advise clients of appointment availability.
  • Ensuring that the reception area is kept clean and professional.
  • Assisting with marketing and sales by providing customers with information on promotions and new products and services.
  • Processing transactions.
  • Performing administrative tasks such as filing invoices and updating records.

 

Salon Receptionist Requirements:

  • The ability to remain calm and professional in stressful situations.
  • Strong marketing and sales abilities.
  • Excellent customer service and skills.
  • Consistent professional presentation and pleasant demeanor.
  • Strong verbal communication skills.
  • Exceptional time management and organizational abilities.

 

                                                            Please email your resume to Lindsay at rjmillersalon@gmail.com